De Lijn

Tailored transport for everyone in Flanders

Hoe hebben we geholpen?
Development
introduction

De Lijn plays a key role in public transport across Flanders and is constantly adapting to the changing needs and expectations of its customers. To make its services more efficient and customer friendly, the organisation is investing in digital transformation. Through our Team-as-a-Service offering, Lemon contributes to this transformation. Our Lemoneurs work closely with De Lijn’s existing teams, bringing in the right expertise, improving processes and turning digital ideas into solutions that make a real difference.

Challenge
Approach

Our Lemoneurs are fully integrated into De Lijn’s teams, with a strong focus on collaboration and communication, both within the team and across departments. This includes aligning the right endpoints and resources and connecting different systems.

Alongside developing De Lijn’s website and key features such as the route planner, which handles millions of sessions every year, we are also working on a new internal tool that will be available both as a desktop application and a web application. The tool will be used by employees who are in direct contact with customers, including staff in De Lijn’s customer service shops and ticket inspectors.

Our Lemoneur helps De Lijn make the most of modern web technologies such as Next.js, while keeping development processes up to date with the latest releases and best practices.

Approach
Features
Features
quote

Features
result

Thanks to the collaboration with Lemon, De Lijn experiences tangible added value. The expertise of the Lemoneers ensures high-quality technical solutions and at the same time stimulates innovation within the organization. For example, Lemon is helping to make De Lijn's mission to make customized transport accessible to everyone in Flanders possible.

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