UX audit

Improve your digital product with a UX audit

Want to know why users aren’t converting, dropping off or struggling with your website or app? A UX audit helps uncover usability issues, friction and barriers in the user experience, so you can make targeted improvements that have a real impact.

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A UX audit makes it clear where your digital product can improve and which improvements should be prioritised.

Get a clear view of your digital product’s UX quality

From UX analysis to concrete improvements

A UX audit provides an objective analysis of your existing digital product. We assess its structure, navigation, interactions and usability to identify key issues and determine which improvements can make the biggest difference.

  • Identify UX issues
    Discover where navigation, content, flows or interactions create unnecessary barriers.
  • Prioritise improvements
    Understand which UX issues matter most and which should be addressed first.
  • Make informed decisions
    Use an analysis based on UX principles, best practices and relevant data to make targeted decisions.
  • Get more from what you already have
    Improve your existing website, app or platform before investing in a completely new solution.

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How does a UX audit work?

  1. We define the focus: We look at your digital product, objectives and key user flows. Together, we determine which areas and UX questions should be the focus of the audit.
  2. We analyse your digital product: We assess the structure, navigation, content, interactions and usability based on UX principles and best practices.
  3. We combine relevant data: Where available, we review analytics, existing user data and previous research findings. This allows us to complement our analysis with relevant information from real-world use.
  4. We identify UX issues: We identify where your digital product is unclear, cumbersome or difficult to use. We bring together the most important issues and their underlying causes.
  5. We prioritise improvements: You receive concrete recommendations ranked by impact and priority. This makes it clear which improvements can make the biggest difference.
  6. We define the next step: We discuss the findings and determine together what is needed to address the most important issues. Where relevant, we can support you with UX/UI design, development or further optimisation.

Is a UX audit suitable for your organization?

A UX audit is valuable when you:

  • want to improve an existing digital product
  • notice that certain flows are unclear or cumbersome
  • are preparing a redesign or new version
  • don't have a clear view of your most important UX issues
  • want to define priorities for your product roadmap
  • want to get more value from an existing digital investment
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Questions? No problem.
Geen probleem.

How can a UX audit help my business?

A UX audit identifies issues in the user experience, helping make your website or app more user-friendly. This can lead to more satisfied customers, higher conversion rates and a stronger reputation.

Can a UX audit increase my conversion?

Yes, a better user experience can contribute to higher conversion rates. By removing friction from key user flows and improving usability, you make it easier for visitors to complete their goals, such as making a purchase, submitting an enquiry or signing up.

Why should I invest in a UX audit instead of just testing or improving?

A UX audit provides a structured and comprehensive analysis, helping you make decisions based on evidence rather than assumptions. This helps prevent costly mistakes and enables more targeted improvements.

Do you want to optimize your digital product?

Get in touch for a professional UX audit today!